Frequently Asked Questions (FAQ) & General Questions We Get Asked

YACHTNEEDS Marketplace provides clear, simple answers to the most common questions asked by captains, yacht crew, and boat owners. This FAQ explains how our online yacht chandler and marine supply marketplace works — including global delivery, ordering from multiple suppliers, tracking shipments, payment options, sourcing rare items, and using YACHTNEEDS for yacht supplies worldwide.

Use this page to quickly find essential information about account setup, shipping, returns, trade access, and worldwide support. For product-specific guidance — such as fenders, cleaning products, engine spares, Osculati parts, MTU components, Gianneschi pumps, custom dock mats, and more — please visit the relevant category pages for detailed FAQs tailored to each product type.

What is YACHTNEEDS Marketplace?

YACHTNEEDS Marketplace is a global online marine supplies store for yachts, boats, and superyachts.
We offer over 600,000 products from verified suppliers, making it easy for crew and owners to find everything they need in one place.

Do you ship yacht supplies internationally?

Yes, we ship yacht supplies worldwide.
Delivery options and times depend on the supplier and your location, but most items are available for global shipping.

How do I track my order?

You can track your order directly from your YACHTNEEDS account.
Each supplier adds tracking details as soon as your items are dispatched.

Can I order from multiple suppliers in one checkout?

Yes, you can order from multiple suppliers in a single checkout.
Each supplier will ship their items separately based on their own logistics.

What payment methods do you accept?

We accept major credit cards, debit cards, and secure online payment options.
Available payment methods may vary depending on your region.

Are all products genuine marine-grade items?

Yes, all products are genuine marine-grade equipment from verified suppliers.
Every item meets industry standards for boating and yachting use.

Can I return items if they don’t fit my yacht?

Yes, returns are possible depending on the supplier’s return policy.
Details are listed on each product page, and support can assist if needed.

How can I contact YACHTNEEDS support?

You can contact support through your dashboard or via email.
Our team assists with orders, supplier communication, and sourcing needs.

Do you assist with sourcing rare or discontinued yacht items?

Yes, we help source rare, custom, or discontinued yacht items.
Our supplier network includes specialists skilled at finding hard-to-source components.

Do you offer products for all types of yachts?

Yes, we offer products for tenders, sailing yachts, motor yachts, and superyachts.
Our categories cover interior, exterior, engineering, technical, and safety needs.

Do you offer trade accounts for crew or management companies?

Yes, trade accounts are available for crew and management teams.
They provide easier ordering, tailored support, and simplified procurement.

Are taxes and duties included in the price?

Sometimes, taxes and duties are included in the listed price.
If not, they are calculated at checkout based on your delivery region.

Do you offer bulk orders or regular supply restocking?

Yes, many suppliers offer bulk ordering and scheduled consumable replenishment.
This is ideal for busy yachts needing regular stock.

How do I know which supplier is fulfilling my order?

Each product page displays the supplier responsible for fulfillment.
Your order confirmation also clearly lists each supplier involved.

Can I order custom-made yacht items?

Yes, you can order custom-made yacht items through our specialist suppliers.
This includes dock mats, cushions, covers, textiles, and bespoke gear.

Yacht Supply & Online Buying Questions

Where can I buy yacht supplies near me?

You can buy yacht supplies online through YACHTNEEDS, a global marine supply marketplace.
We offer fast delivery, verified suppliers, and a wide selection of yachting equipment.

What is the best online marine supply store for yachts and superyachts?

One of the best online marine supply stores is YACHTNEEDS due to its large catalogue and verified suppliers.
It supports everything from small boats to superyachts with global delivery.

Where can I order marine equipment online with delivery to France?

You can order marine equipment with delivery to France through YACHTNEEDS.
We ship to major French ports and marinas including Antibes, Cannes, and Marseille.

What are the best places to buy yacht supplies online in France?

The best place to buy yacht supplies online in France is YACHTNEEDS, thanks to wide stock availability and competitive pricing.
We deliver directly to most French marinas and yachting hubs.

Where can I order yacht spare parts and accessories online?

You can order yacht spare parts and accessories online from YACHTNEEDS.
Our marketplace specialises in verified marine components for all yacht sizes.

What is the best online marketplace for buying boat equipment?

The best online marketplace for boat equipment is one with wide product variety and trusted suppliers, such as YACHTNEEDS.
We offer electronics, deck gear, hardware, and more in one place.

Is YACHTNEEDS an online yacht chandler?

Yes, YACHTNEEDS is a global online yacht chandler.
We supply marine-grade equipment and deliver worldwide.

What is an online yacht chandler?

An online yacht chandler is a digital marine supply store where you can buy yacht parts and equipment.
YACHTNEEDS offers thousands of products from verified marine suppliers.

Why buy yacht supplies online instead of from a local yacht shop?

Buying yacht supplies online gives you more choice, better pricing, and faster sourcing.
YACHTNEEDS provides access to multiple suppliers in one place with global delivery.

Are your products suitable for superyachts and professional crew?

Yes, our products are suitable for superyachts and professional crew.
We list genuine, high-performance marine equipment from trusted brands.

Do you deliver to major yachting hubs and marinas?

Yes, we deliver to major yachting hubs worldwide.
This includes Antibes, Monaco, Palma, Barcelona, Genova, and many others.

For more information on how to use YACHTNEEDS marketplace - visit our 'How to use YACHTNEEDS guide'