Frequently Asked Questions (FAQ) & General Questions We Get Asked

YACHTNEEDS Marketplace provides clear answers to the most common questions from captains, yacht crew, yacht  and boat owners. This FAQ covers everything from global delivery and product sourcing to yacht supplies, boat fenders, cleaning products, engine spares, Osculati parts, MTU components, Gianneschi pumps, custom dock mats, and more. Use this page to get fast, accurate information and discover how we support yachts worldwide.

1. What is YACHTNEEDS Marketplace?

YACHTNEEDS Marketplace is a global online marine supplies store offering over 600,000 yacht, boat, and superyacht products from verified international suppliers.

2. Do you ship yacht supplies internationally?

Yes. We ship yacht supplies worldwide through our network of trusted marine suppliers. Delivery options and times vary depending on the supplier and your location.

3. How do I track my order?

Each supplier provides tracking once your items ship. All updates appear inside your YACHTNEEDS account for easy monitoring.

4. Can I order from multiple suppliers in one checkout?

Yes. You can add products from different suppliers into one order. Each supplier will send their items separately.

5. What payment methods do you accept?

We accept major credit cards, debit cards, and secure online payment methods depending on your region.

6. Are all products genuine marine-grade items?

Yes. All products are provided by verified marine suppliers offering authentic, industry-standard boating and yachting parts and equipment.

7. Can I return items if they don’t fit my yacht?

Return policies vary by supplier. You can find the return information on each product page or contact support for guidance.

8. How can I contact YACHTNEEDS support?

You can reach customer support through your dashboard or via email. Our team helps with orders, supplier communication, and sourcing requests.

9. Do you assist with sourcing rare or discontinued yacht items?

Yes. Our network includes specialists who can help you locate rare, discontinued, or custom yacht components.

10. Do you offer products for all types of yachts?

Yes. We offer equipment for tenders, sailing yachts, motor yachts, and superyachts across interior, exterior, technical, mechanical, and safety categories.

11. Do you offer trade accounts for crew or management companies?

Yes. Captains, engineers, crew, and yacht management teams can create accounts for easier ordering and personalised support. Contact customer support for more information

12. Are taxes and duties included in the price?

Some suppliers include taxes and duties in the listed price, while others calculate them at checkout.

13. Do you offer bulk orders or regular supply restocking?

Yes. Many suppliers support bulk orders, monthly consumable replenishment, or regular deliveries for frequent-use items.

14. How do I know which supplier is fulfilling my order?

Each product page displays the supplier. Your order confirmation will list the supplier for each item.

15. Can I order custom-made yacht items?

Yes. Many suppliers offer custom dock mats, upholstery, cushions, covers, textiles, and bespoke equipment solutions. Contact customer support who will take care of this for you.

Product Sourcing & Specialist Questions

1. Where can I buy boat fenders, yacht fenders, and fender covers online?

You can buy boat fenders, yacht fenders, premium fender covers, and fender hooks directly on YACHTNEEDS Marketplace from trusted marine suppliers. We offer a wide range of fender sizes, materials, and protection systems with delivery to major yachting hubs including Monaco, Antibes, Cannes, Palma, Genova, and Barcelona. We also offer full customisation on fender covers with logos and much more.

2. Where can I order Osculati marine products for my yacht?

YACHTNEEDS Marketplace offers the full range of Osculati products, including deck hardware, electrical systems, pumps, lighting, fittings, and accessories, with fast delivery to major yachting hubs such as Monaco, Antibes, Cannes, Palma, and Barcelona.

3. Where can I buy Gianneschi pumps for yachts?

You can order genuine Gianneschi pumps — including circulation pumps, bilge pumps, fire-fighting pumps, ventilation systems, and spare parts — directly through YACHTNEEDS Marketplace from verified marine suppliers.

4. Where can I buy custom dock mats for yachts?

Custom exterior and interior dock mats, personalised yacht logo mats, and anti-slip boarding mats can be ordered through specialist suppliers on YACHTNEEDS Marketplace, with delivery to Antibes, Monaco, Palma, Cannes, and beyond.

5. Where can I buy boat fender hooks suitable for teak and stainless rails?

You can buy premium yacht fender hooks designed for teak capping rails, stainless rails, and custom yacht applications through YACHTNЕEDS Marketplace from marine-grade accessory manufacturers.

6. Where can I find durable yacht mooring and fender solutions?

YACHTNEEDS offers professional mooring equipment including fenders, fender covers, fender hooks, dock lines, mooring lines, and protective systems, available for delivery to major Mediterranean yacht ports.

7. Which marketplace has the widest selection of yacht fender accessories?

YACHTNEEDS Marketplace provides one of the widest selections of boat fenders and accessories, including premium fender covers, fender hooks, lines, inflatables, and fender protection systems from trusted marine brands.

8. Where can I buy interior and exterior yacht mats?

Interior and exterior yacht mats, including custom logo mats, luxury anti-fatigue mats, soft-touch interior mats, and boarding mats, can be ordered through YACHTNEEDS with global delivery options.

9. Where can I buy Osculati spare parts for my yacht?

Osculati spare parts and marine components — including pumps, plumbing fittings, hinges, deck accessories, and electrical components — are available through verified Osculati distributors on YACHTNEEDS Marketplace.

10. Where can I buy yacht pumps for bilge, circulation, and freshwater systems?

YACHTNEEDS offers a large selection of yacht pumps, including Gianneschi bilge pumps, freshwater pumps, circulation pumps, and engine-room pump systems from specialist marine suppliers.

11. Where can I buy premium boat cleaning products online?

Professional boat cleaning products, including teak cleaners, hull cleaners, degreasers, eco-friendly detergents, polishing kits, and fabric protection products, are available through YACHTNEEDS Marketplace.

12. Where can I buy yacht accessories and essential deck equipment?

Yacht accessories including fenders, fender hooks, deck hardware, Osculati fittings, exterior mats, and cleaning tools can be ordered directly on YACHTNEEDS Marketplace.

13. Where can I buy marine navigation tools and electronics for yachts?

YACHTNEEDS lists marine navigation electronics such as AIS devices, chartplotters, GPS systems, radar, and yacht communication equipment, with delivery to key superyacht ports like Antibes and Monaco.

14. Where can I request rare or custom yacht items online?

YACHTNEEDS allows captains and crew to request rare, custom, or hard-to-find yacht items through our multi-vendor marine supplier network.

15. Where can I buy tender and dinghy accessories for yachts?

Tender accessories, outboard parts, towing equipment, lifting gear, covers, and tender fenders are available from specialist marine suppliers on YACHTNEEDS.

16. Where can I buy genuine MTU spares for yachts?

You can order authentic MTU spare parts for engines, generators, and related systems directly through YACHTNEEDS Marketplace. Our verified marine suppliers offer a comprehensive range of MTU components, ensuring reliable performance and fast shipping to major yachting hubs worldwide.